HI!

I have been a CX Product Designer for close to 4 years now! Some of my certifications include: Customer Experience, Journey Mapping (Forrester) and a certified Experience Point CX Ambassador Facilitator in Human Centered Design

I knew in the 4th grade that I wanted to go into programming and obtained degrees in both Computer & Management Information Systems. I’ve been in the IT field for my entire career.

The majority of my career has been with Ford Motor Company, joining in October of 2001. I had a variety or roles while at Ford mostly technical as a java developer; but some non-technical as well. I’ve also been on the business side of the equation, giving me a unique blend of being able to speak & understand both technical and business sides. I’ve always had a curiosity for design! I took on my first Product Designer position in 2018 with the Connect Blue Zone project. The team responsible for the ‘hands off’ Blue Cruise experience!!

My signature strengths are first and foremost honesty, followed by kindness, fairness, spirituality and creativity.